BEACHWOOD, OHIO, USA, January 27, 2022 /EINPresswire.com/ — Granite Underwriting has appointed EOX Vantage as a strategic partner to support the back office operations of Acorn Insurance and Financial Services Ltd.
Acorn is EOX Vantage’s first customer in the European market. The Liverpool-based business has been providing car and home insurance, as well as specialist lines of insurance for vehicle-related businesses such as taxis and commercial vans, since 1982.
Initial duties will include managing incoming correspondence from policyholders and other insurers; entering financial information into a payment system; update the complaints system with changes; and staffing of the online discussion tool.
Services for Acorn will be provided by the Managed Services team located in Bangalore, India. Fast and secure processing of all transactions is ensured through an approach combining ISO 9001 and ISO 27001 certifications and Six-Sigma methodology. EOX Vantage claims the team can save customers over 30% on average on operating expenses and help them achieve a 3-10% increase in policy retention.
The team uses industry-optimized enterprise operating system (EOX) modules from EOX Vantage. The EOX platform is a suite of cloud-based unified applications to run any business, all in one secure place. It provides business intelligence and analytics enabling users to improve business efficiency and make more informed decisions. For insurers, EOX integrates with and leverages the organization’s agency management system to increase efficiency and data flow.
“I can’t tell you how exciting it is to break into the UK and Europe,” said Sudhir Achar, CEO of EOX Vantage. “We have recently hired several team members who have extensive experience of working with insurers in the UK, so we are ready to take on the responsibility and challenge of a more international client base. We plan to expand our global reach even further in 2022.”
For more information, please contact Mike Fieseler.
About EOX Vantage: At EOX Vantage, our goal is to provide world-class service with insights that drive global operations. Customers choose EOX Vantage products and services to improve their operational efficiency. Our proprietary software, enterprise operating system (EOX) and back-office support allow customers to focus on what they do best by reducing the time needed to manage essential and non-essential aspects of their operations and improve their efficiency with data. and insights. With actionable dashboards and data analytics from our secure, all-in-one platform, businesses get the visibility they need to make more informed decisions, resulting in increased productivity, improved and reduced time and cost. Please visit our website for more information.